Terms of Use
The artwork created by Krista Dawn Art is protected by copyright, and no images are to be used without prior consent.
I maintain complete ownership and copyright over all artwork sold unless the purchaser has explicitly acquired the rights to the image through a separate agreement. Reproduction of any form or distribution of the artwork is strictly prohibited without my authorization as the artist.
If there are any uncertainties or inquiries regarding the copyright of an artwork, please feel free to contact me via email at info@kristadawnart.com. I am available to provide further information and clarification on any copyright-related matters.
Shipping & Delivery
Items will be packaged to ensure protection in transit, this will typically include using bubble wrap, foam board and cardboard.
For any International orders I reserve the right to choose the specific courier service subject to availability.
If you are paying by PayPal, I will send the item to the delivery address stated at the checkout, not the PayPal account.
Processing your order: 5-7 days
Shipping time: 3-5 business days
Shipping Internationally: 5-10 business days
If, upon receipt, you observe any damage to the goods, please consider signing for the delivery as 'damaged in transit' or contact me via email within 24 hours of receiving the shipment. Your prompt notification is crucial in addressing any potential issues related to damaged items.
Customs & Taxes
Any customs and taxes that may apply to your order are beyond the control of Krista Dawn Art. You, as the customer, are solely liable for paying any fees incurred during or after shipping (tariffs, taxes, etc.).
Kindly be advised: In the event that the item is being shipped internationally, there is a possibility it might be held in customs for a maximum of 6 weeks. It is important to note that this is a potential occurrence with all packages, and it generally should not pose an issue.
Refunds
Should you wish to request a refund, kindly get in touch with me. For the refund process, the item must be returned to the designated return address, addressed to my attention, and be in good condition, including the original packaging. Please note that the refund amount can only be processed once the item has been returned in an undamaged state.